FAQ

Default solution folder, feel free to edit or delete it.

I have finished the process, why isn't my student Cleared?
Your school's Athletic Administrators and Athletic Trainers will review the information that is submitted first before they clear your student for pa...
Wed, 26 Feb, 2020 at 3:21 PM
Where can I find the Physical Form?
Each school has the ability to and should upload their physical to the process so you can download it. If you haven't started the process yet then m...
Thu, 27 Feb, 2020 at 9:52 AM
How can I access the Confirmation Message?
The Confirmation Message is custom depending on what the school inputs. After you finish the online Signature Forms portion you should see the confirmati...
Fri, 28 Feb, 2020 at 2:33 PM
Where do we upload forms?
Some schools will give you the ability to upload forms (i.e. completed physicals) and some will not. If you login to your AthleticClearance.com account,...
Wed, 10 Jun, 2020 at 1:52 PM
How do I add additional students?
You DO NOT need to create an additional account on AthleticClearance.com for a new student even if they are at a different school.  Stay in the same ...
Mon, 25 Jul, 2016 at 1:57 PM
What do I do if my school isn't listed?
If your school isn't listed it might be because you are choosing the wrong school year or your school has not finished setting up their account.  M...
Fri, 28 Feb, 2020 at 2:19 PM
What if the signature forms are different for each sport that I register for?
Sometimes your school may require unique signature forms for some of their sports. If you use the Multiple Sport Function to copy your clearance data from o...
Thu, 27 Feb, 2020 at 10:13 AM
How do I copy my clearance data over to other sports?
If your school has the Multiple Sport Function Activated, you can easily copy over your clearance data from one sport to another. You can access this featur...
Fri, 28 Feb, 2020 at 2:40 PM
How do I merge documents? (Mac Version)
Follow the steps below to merge your documents on Mac (iOS) products. 1. Convert your file to PDF.     A. Open your image and click File at the top of ...
Thu, 27 Feb, 2020 at 3:43 PM
How do I upload documents that are longer than a page?
Your school may ask you to upload documents as part of the Athletic Clearance process. If your document is longer than a page, you will need to merge your d...
Thu, 26 Mar, 2020 at 1:43 PM